We love hearing from our clients!
Use the contact form to let us know how we did on your project.
Here are a few of the recent testimonials sent to our office:
Reliable Log Home Restoration did an awesome job refinishing our cabin. They also made a number of critical repairs including log replacement and installation of new support posts. In the week they spent with us it became clear that they focus on two things: 1. Quality of work and 2. Total customer satisfaction. Everything was done to perfection, checking with us throughout. The Reliable team—Josh, Doug and Nicolas—was a pleasure to work with, highly recommended, A++++ all the way.
—Chris G. (Batavia, OH; July 2019)
We are totally impressed with the job that RLHR did to repair our home. Over the years, the log ends on the south exposure of our house were slowly damaged by exposure to the rain and full sun, and we were afraid that the entire 2-3 ft. ends of several logs would have to be completely removed and replaced. But—RLHR to the rescue!! With 4 or 5 long days of work in not very pleasant weather, they were able to remove the outer layers of damaged wood and log ends and replace it with new log pieces that were carefully cut to fit where the bad wood was trimmed away, so it looks like the original logs. They then stained and clear coated them as well as stripping, re-staining, coating, and sealing the rest of the log ends around the house. They did a great job cleaning up before they left and were friendly and happy to explain what they were doing, and why. We’re very happy with the way things went and wouldn’t hesitate to recommend RHLR to anyone who needs work done on their log home. Thank you, Josh and Jamie!
—The Smiths (Troy, Ohio; April 2019)
We are pleased to recommend Reliable Log Home Restoration AND their amazing crew! They recently completed our log repair along with media blast and re-staining our entire log home. We were very happy not only with the finished product, but their professionalism, great communication, and great work ethic throughout the project. From our initial consultation with Don to the project completion with Josh and Jamie, we could not have been more confident in out choice to go with Reliable Log Home Restoration.
—The Bemillers (April 2019)
Rarely in my 68 years have I asked to write a testimonial.
Owning 11 commercial and residential properties has given me the opportunity to do business with countless organizations representing every trade under the sun. Rarely do you run across a company that is as easy and enjoyable to do business with as is Reliable Log Home Restoration.
Our personal residence is a 14-year-old log home that needed some significant cosmetic work. We chose RLHR over another company for an indistinct reason—our intuition pointed us in their direction. Now that the job is finished, there is no doubt we made the right choice. The RLHR crew, led by Jamie, just spent two weeks going over every square inch of our home and treating it as if it were their own. I could not have been more impressed with their workmanship, attention to detail, as well as their professional and likable demeanor.
As for integrity, when a very expensive coach light was accidentally broken upon reinstallation, the issue was taken care of immediately, no questions asked.
Bottom line: Reliable Log Home Restoration was great to do business with and I will be contracting with them in the future. I highly recommend them to anyone having a log home.
—Jeff Metzger, Maineville, OH (July 2018)
Trustworthy, capable, top-notch! —Cory P., Springfield, OH
The team was dependable and responsive, which means a lot to us after having so many other contractors either not show up or want to put off our work for months and months. Their work was excellent, and we’re very happy with the final result. —Eric and Tanya A., Springfield, OH
Wonderful job done by your crew. They did a beautiful job and were so very kind. Can’t praise them enough. Very responsible and trustworthy. Hope if I need you in the future I can count on you. —Jane A., Mars, PA
The RLHR crew did an excellent job in restoring my log home after major fire and smoke damage. Once the job was complete, it’s like the fire and smoke damage never happened! They were very responsive during the entire process and, just like the name says, the crew was very reliable! Their customer service was outstanding and I will definitely continue to work with them and recommend them to anyone in need of restoration to their log home.—Justin D.
The Madison County Historical Society is most pleased with the work that you did on our Kitchen House Cabin. Your team was most professional and efficient. Thank you for the work that assures us that our treasure was in good hands. I write as the Director of the MCHS and I speak for our maintenance team. Thank you! —Nancy Dever
When we first moved into our 30-year-old log house, we were faced with serval exterior issues which we had not planned for, thus not budgeted for. Apparently, the previous homeowners decided patch a lot of the wood rot by using temporary patching material and then painting the entire house with a solid brown paint to cover up any blemishes. Because of this, our house began deteriorating at an alarming rate, which we first noticed when the large wall in our great room started seeping water on the inside during rain storms. On top of that, it began to buckle—a structural concern for us. That’s when RLHR came to the rescue! A crew started with fixing the structural issues by completing full- and half-log replacements outside the great room wall. They not only did a fantastic and timely job, but they went above and beyond by walking us through the process, completing multiple spot checks along the way, ensuring our approval and providing log maintenance education. They did such a great job that we decided to move forward with them to do a complete strip and stain of the entire house. They more than exceeded expectations! Now the house looks like a real log cabin, and after several rain storms, we haven’t noticed a single issue of water coming through. To top it off, all of the work was completed without having to pay a single dollar more than the original quoted price! Overall, the RLHR crew has been incredibly diligent, friendly, respectful, and 100% perfectionists. I can’t wait to use them again for our next project! —Joe Knipp, Croton, OH
No words can ever tell you how grateful and thankful we are. This team did an outstanding job restoring our home after Hurricane Irma did damage to it. The team went above and beyond to bring the beauty of our home back to life. With their no worries, professional, and courteous attitude I knew we’d be taken care of. Their commitment of completing our home to our likings far beat our expectations. Our cabin not only looks fantastic it looks like cabin that could in Better Homes & Gardens. With that being said, we’ve had many individuals stop by the roadside just to admire our cabin. When I say you’ll never find another team like this to restore your cabin, it truly comes from my heart. Reliable Log Restoration Is THE BEST—Kari Brown
We just wanted to thank everyone for the great job you did on the house. You are all very professional, hard working and a pleasure to work with. It was a great experience working with all of you. It is so hard to get people to do the job they said they would do. We would highly recommend you for any job. It is so nice to look at the house and see it looking so good. We both love it.—Kim & Bobby